Frequently Asked Questions

Planet Hair provides a range of services including Shiseido Japanese Hair Straightening, Japanese Digital Perm, Air Wave Digital Perm, Herbal Henna Colour Treatments, Dry Cuts, and more. We cater to different hair types and provide tailored treatments to achieve the best results.

A Japanese Digital Perm uses heat to create long-lasting curls, mainly focusing on the lower half of the hair. It is ideal for clients looking for more defined curls or waves that require less frequent salon visits. However, it is not suitable for extremely damaged or bleached hair, as it may cause further damage.

Learn more about our Japanese Digital Perm services.

The Digital Perm is heat-based and ideal for creating defined curls, while the Air Wave Perm uses air to create softer, natural waves. The Air Wave is particularly suitable for individuals with fine hair as it adds volume and movement without excessive heat application.

Yes, but results may vary. Fine hair can struggle to hold larger curls, so using smaller rods can help achieve a more successful outcome. It’s best to consult with our stylists to assess your hair and determine the most suitable type of perm.

Perming hair that has been previously straightened can be challenging, especially if the hair is damaged. A Digital Perm might be a better option than other perm types, as it is heat-treated. However, a consultation is recommended to ensure the best outcome and minimise the risk of damage.

Japanese Hair Straightening is suitable for many hair types, but it is not recommended for heavily bleached or highly damaged hair. The process involves using chemicals to soften and straighten the hair, which could lead to further damage if the hair is already compromised.

Learn more about our Japanese Hair Straightening services.

It’s not advisable to straighten hair with bleach highlights due to the potential for uneven processing and increased risk of frizz and breakage. If only parts of the hair are bleached, we may be able to treat the non-bleached sections. A detailed consultation is necessary to assess the condition of your hair.

The first 10 minutes of the consultation are free. For longer sessions, a fee may apply. During the consultation, our stylists will assess your hair type, discuss your desired outcome, and suggest the best treatment options. We also offer testing services for straightening and perming to ensure compatibility.

Find out more about our consultation fees.

Proper aftercare is crucial for maintaining the results of both perms and straightening treatments. We recommend using smoothing serums, strong conditioners, and heat protectant products to maintain moisture and reduce frizz. Our stylists can guide you on the best products to use.

Yes, we offer gift vouchers starting from $50, which are perfect for gifting to friends or loved ones for special occasions like birthdays, anniversaries, or holidays. The vouchers are valid for one year from the issue date and can be purchased through our salon or via email.

Planet Hair is open six days a week, from Tuesday to Sunday. We are closed on Mondays and public holidays. For specific opening hours or to book an appointment, please contact us directly.

To book an appointment, you can contact us via phone, email, or text message. Please provide your preferred date, time, stylist, and the service you are interested in. Our team will confirm availability and assist with scheduling.

Yes, a deposit may be required for certain services to secure your appointment. This helps ensure availability and allows us to provide dedicated service to each client. For details on our deposit and cancellation policies, please reach out to our team.